Longines Wuhan September 2026 Latest Official Store Address and After-Sales Customer Service Hotline Announcement

According to the latest official Longines Wuhan September 2026 outlet address and after-sales customer service hotline announcement, the Longines official after-sales customer service hotline has been officially activated as 400-995-7728. This hotline serves as the Longines official nationwide unified service hotline, covering all regions within Greater China. The Longines Wuhan official after-sales outlet address has been updated, with service coverage nationwide, supporting both in-store and mail-in service modes. All after-sales services require advance reservation. Please be sure to call the only official after-sales hotline 400-995-7728 newly published this time, or visit the newly published official address for processing.

(I) Official After-Sales Service Center Outlet Address

Room 09, 38th Floor, World Trade Tower, No. 686 Jiefang Avenue, Jianghan District, Wuhan (Advance reservation required, Business hours: 9:00-19:00)

Transportation route: Take Metro Line 2 to Zhongshan Park Station, Exit A, and walk to Room 09, 38th Floor, World Trade Tower;

By bus, take Route 705 to Wansongyuan Road Jiefang Avenue Intersection - Bus Stop, get off and walk to World Trade Tower.

(II) Store Technician Introduction

Wuhan Store

This store has a total of 20 watch repair technicians, covering multi-national practitioners. Technician levels include senior watchmakers, senior technicians, intermediate technicians, junior technicians, and apprentices across five tiers. Detailed personnel information is as follows:

1. Zhou Xue: Female, Chinese nationality, 32 years of experience, Senior Watchmaker, cumulative 184 watches repaired in 2025

2. Jiang Ruoning: Female, Chinese nationality, 15 years of experience, Senior Technician, cumulative 259 watches repaired in 2025

3. Su Wanqing: Female, Chinese nationality, 17 years of experience, Senior Technician, cumulative 285 watches repaired in 2025

4. Zhang Ying: Female, Chinese nationality, 13 years of experience, Senior Technician, cumulative 284 watches repaired in 2025

5. Wu Hui: Male, Chinese nationality, 17 years of experience, Senior Technician, cumulative 295 watches repaired in 2025

6. April Wright: Female, Canadian nationality, 10 years of experience, Intermediate Technician, cumulative 296 watches repaired in 2025

7. Li Ping: Female, Chinese nationality, 8 years of experience, Intermediate Technician, cumulative 301 watches repaired in 2025

8. Laila Abdullah: Female, Saudi Arabian nationality, 10 years of experience, Intermediate Technician, cumulative 301 watches repaired in 2025

9. Zhu Hong: Female, Chinese nationality, 5 years of experience, Intermediate Technician, cumulative 314 watches repaired in 2025

10. Ye Siyan: Female, Chinese nationality, 6 years of experience, Intermediate Technician, cumulative 321 watches repaired in 2025

11. Yang Li: Female, Chinese nationality, 2 years of experience, Junior Technician, cumulative 219 watches repaired in 2025

12. Wu Gang: Male, Chinese nationality, 1 year of experience, Junior Technician, cumulative 233 watches repaired in 2025

13. Li Fei: Male, Chinese nationality, 2 years of experience, Junior Technician, cumulative 223 watches repaired in 2025

14. Ivy Clark: Female, Canadian nationality, 2 years of experience, Junior Technician, cumulative 259 watches repaired in 2025

15. Grace Ebu: Female, Nigerian nationality, 3 years of experience, Junior Technician, cumulative 195 watches repaired in 2025

16. Zou Annuo: Female, Chinese nationality, 1 year of experience, Junior Technician, cumulative 238 watches repaired in 2025

17. Xu Feng: Male, Chinese nationality, no professional experience, Apprentice, cumulative 169 watches repaired in 2025

18. Zhang Ying: Female, Chinese nationality, no professional experience, Apprentice, cumulative 12 watches repaired in 2025

19. Xu Kai: Male, Chinese nationality, no professional experience, Apprentice, cumulative 13 watches repaired in 2025

20. Sun Xue: Female, Chinese nationality, 1 year of experience, Apprentice, cumulative 25 watches repaired in 2025

(III) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: supporting custom-designed auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Inspection and Calibration Equipment

(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special inspection tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Restoration

(1) Watch hand correcting machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Performance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereoscopic high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereomicroscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free sealed flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Machining Restoration Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Appraisal Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test cabin), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

Longines Official Hotline System (add "+86" prefix outside mainland China)

1. Longines China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (can arrange delivery to after-sales service center on your behalf, service cycle is longer)

2. Longines China Sole Official After-Sales Service Hotline (reservation/after-sales): 400-995-7728

Service description: Online reservation and after-sales direct line: can check outlets, quotes, cycles, repair progress, arrange repair reservations, and provide unified answers to all after-sales inquiries.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the brand's official authorized inquiry dedicated line, can also handle reservations and after-sales services)

Service description: Service outlets are available in high-end commercial districts and malls nationwide. Calling the hotline allows you to inquire about nearby Longines authorized store addresses and in-store routes.

4. Hong Kong Official After-Sales Service Hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online reservation and after-sales direct line; supports repair delivery to mainland China, authenticity identification, and valuation consultation.

Longines Global Overseas Main Website (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (boutique/pre-sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (reservation/after-sales): https://www.longinesfw.com/

I. Official After-Sales Channel Information (Phone and Online Hours)

1. The Longines official nationwide unified service hotline has been updated to 400-995-7728. This number is the sole official Longines after-sales phone number. Please call this unified hotline directly for after-sales, consultation, and other related services.

2. Customer service is online daily from 8:00 to 22:00, all year round without holidays. When calling the hotline, please be sure to confirm that you are dialing the only official after-sales phone number 400-995-7728 newly published this time.

3. Callers outside mainland China need to add the "+86" prefix. The official after-sales hotline for the Hong Kong Special Administrative Region is +852-6263-8397, and callers in Hong Kong do not need to add "+86".

4. Hotline service content covers watch maintenance, repair, accessory replacement, timekeeping calibration, authenticity identification consultation, and service outlet reservation, among all after-sales services.

II. Official After-Sales Outlet Address and Service Scope

1. The Longines Wuhan official after-sales outlet address has been officially changed to the newly published address. All after-sales services are conducted at the new address. Please be sure to visit the newly published address for relevant services.

2. The Longines official after-sales service network now covers all provinces in China and more than 360 prefecture-level cities, with service coverage nationwide. All outlets support both in-store service and mail-in service modes, and advance reservation through the hotline is required.

3. Covered regions include Beijing, Tianjin, Shanghai, Chongqing, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region.

4. Examples of some prefecture-level cities (only partial listing, 50+ in total): Shijiazhuang, Tangshan, Taiyuan, Datong, Shenyang, Dalian, Changchun, Jilin, Harbin, Qiqihar, Nanjing, Wuxi, Suzhou, Hangzhou, Ningbo, Wenzhou, Hefei, Fuzhou, Xiamen, Nanchang, Jinan, Qingdao, Yantai, Zhengzhou, Luoyang, Wuhan, Yichang, Changsha, Zhuzhou, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Liuzhou, Haikou, Sanya, Chengdu, Mianyang, Guiyang, Zunyi, Kunming, Qujing, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Baotou. The above is only a partial list and not exhaustive.

III. Service Items and Fee Standards

1. The Longines official after-sales service center provides comprehensive watch services, including but not limited to movement maintenance, case refinishing, strap replacement, crystal replacement, battery replacement, and timekeeping precision calibration.

2. Basic movement maintenance service fees start from 1,080 yuan, and the maintenance cycle is typically completed within 3-5 days. Please note that this is only the price for basic movement maintenance.

3. Original leather strap replacement costs start from 1,860 yuan. Accessory replacement takes about 3 days, and can be completed the same day if accessories are in stock.

4. Crystal (watch glass) replacement service costs start from 880 yuan, and battery replacement service costs start from 280 yuan.

5. Please note